![]() ![]() She immediately called the fire department. I missed the actual phone call from the ADT Alert person. JANE CRUZ: Little did we know, little bit of bare wire that shouldn’t have been bare touched the frame and arced, and started the fire. When I was running out to get my fire extinguisher, the fire department was– pulled up right then. Jane and Tony walk up to their house past a sign that says Secured by ADT and enter through the front door.Īnd I opened the door, and went in, ran in the house, and I looked under the dishwasher. ![]() So I floored it all the way home, pulled in my driveway. TONY CRUZ: I get this hysterical call from my wife, saying that her fire alarm’s going off on her phone for me to go check. You need to go home right now.Ī firetruck rushes through the neighborhood from above. And 15 minutes into the trip, I got an ADT alert notice flashing on my phone. The next day, I left to pick up my granddaughter, about an hour away. We moved the dishwasher back into the spot. And we had to move the dishwasher out to paint it. One of the improvements was painting the kitchen. We call Blake and Allie our children because most of our children are grown. JANE CRUZ: My husband and I, Tony, have lived in this community for about 10 years. Smoke wafts by a smoke detector, a dishwasher, and fills a kitchen. PRYJ KELLEY: A living room smoke detector. SUSAN: And where’s the alarm coming from? PRYJ KELLEY: This is ADT Security with a residential fire alarm. The product/service names listed in the document are marks and/or registered marks of their respective owners and used under license. Just knowing that I made a customer’s day or just made them feel safe, that’s the best thing you can give me.ĪDT Representative headshots appear in a grid. I don’t think you can give me anything else– money, anything. And that’s just the best feeling knowing that we were able to get them out of that home, and they weren’t affected, and they were happy we were there for them as well. But thank god ADT picked up that signal, and we were able to get, I believe it was 12 people, out of that home before anything happened to them. ![]() We have so many scenarios of family, a young man was having a graduation party in a house full of kids, and they went to sleep, and a carbon monoxide detector went off.Īnd of course, no smell, nobody knows. So, yes, I’m happy that I’m one of the people that can be there for them in those situations. Knowing that I have possibly saved somebody’s life means the world to me. And I work for customer care for 29 years ADT. Our stretch assignment program allowed him to take on an extended assignment with the Employer Brand Marketing team.ANGELA: Hi. Supporting the diversity and inclusion movements is what “Are you with us?” means to me.īlake works in our Meridian, Idaho Customer Care site. We need to really change the direction that things are going and really speak to what our values are and that is equality. Not just the industry for good but kinda change the conversation that we’re having in the country. That really speaks to me, being a skateboarder and kind of a punk rocker kind of guy so I really enjoy that.Īre you with us? To me, that means are you with us to change the industry. ![]() I also like the little bit of rebellious spirit that T-Mobile has. I’ve seen a lot of other companies where you can work real hard and never go anywhere with it and T-Mobile is the exact opposite of that, you get what you put in. I started at ground level and I’ve worked my way into different promotions, different roles. You can really go anywhere in this company if you’re willing to put in the work. One of the things that I love about T-Mobile is you get what you put in. I absolutely love T-Mobile and the culture and that’s what’s kept me here for the last five years and I have no intention of leaving. I really expected T-Mobile to just be a temporary spot for me. “I absolutely love T-Mobile and the culture. ![]()
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